Under the About menu, it shows the build as 4128-24. Your a star. This is annoying! Once the cover is removed you should see the Vestel 17IPS01-2 power/inverter board on the left hand side. I hope my small donation is of some use. I also tried using a HDMI 4x1 swtiching box and got the same result. If your black screen issue still happens in your Toshiba laptop after trying the methods above, don’t worry. I just intalled new TOSHIBA 55LF621C19 fireTV. I was running a game, and when there were the options to change the screen resolution (in game), I changed the settings accidentally and the screen just went blank. In my case, the issue with the internet connection. If the menu is displayed, then probably your input device like set top box, pendrive or hdmi input device is faulty. But I am not sure what I need to do to fix this. Roku. To turn off Screen Saver, go to Personalize by right-clicking on the desktop And click on Screen Saver.Now the screensaver settings window will open, click on none.. You can also make this setting by going to the Control Panel. It appears to be due to a possible problem with the time it takes for video to sync, and the TV seems to attempt to switch inputs?. Sleep timer can sometimes be pressed on the remote and will turn OFF the TV. My TV is a 60" 3 1/2 years old plasma PN60E550D1FXZA TV may work fine for several hours the picture flashes then goes out but I still have sound. How to Fix a Toshiba TV With No Picture, Just the Power Light. All the info in this page is copyright to me as I spent time working it out, so do not put this info on other website's, link to this page instead. Toshiba FireTV, not without headaches. Read the disclaimer. The old capacitors when tested after removal, may read as good on a capacitor tester, but they do not work in the TV because under load they are breaking down. Sound is still working and the TV responds to remote control as normal. Please let us know if you have any other questions in the future. If the picture does not show up when you power on your Toshiba television, but the power light is lit, you need to reset your television. I’m sorry to hear that you’re already having some issues with the set. Welcome to the forum! If it remains dark, unplug it and push the power button for about one minute, then plug it back in. what I fault with Roku sets. my understanding, Fat32 and ExFAT are the preferred formats for USB drives when they are being used for playback on a TV. This works in most cases, where the issue is originated due to a system corruption. Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still … The usual time that the screen stays on for is about 2 seconds, then it goes off. But when I route them through my Marantz SR7008 nothing works. If your computer is starting normally, but then as soon as Windows has loaded, the screen goes black, this solution could help. I know that my receiver and its hdmi in ports aren't faulty because I've had no issues an hour before with my previoys TV but also because I have other components installed on other ports, switched them around and they all work properly. Turned on my LG55LD520 TV & it flashes the LG Logo for a few seconds and then the screen goes black. I changed HDMI options and ports with no change. "My children were sitting and watching TV and it all of sudden went black," Angela, of Anaheim, California, told ConsumerAffairs.com. I would be entrusting in knowing if the TV goes black if the XBOX 360 is not connected or if it goes black if connected using the RCA cables. Try these tips below that have helped people resolve their Toshiba laptop black screen issue. Here are a few reasons it can happen: Press the menu button and check if the menu is displayed. You ask a great question. We’d be happy to see what advice we’d be able to provide at that time. We’d be happy to see what advice we can provide at this time. Have you reviewed the Advanced Options under the Home>Picture menu to see if there’s an option to turn off auto sourcing of the input. Hi, I have a similar problem. Afterwards, all of my previous HDMI cables seemed to work. You’re welcome to review those here. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. Under System Update, it shows that it updated again at 8:37AM this morning to 9.2.0 Build 4128. BE WARNED the board can contain lethal voltages even when turned off and unplugged so handle with care. Second opinion] My 4 year old 65'' vizio flate screen smart TV model number D65u-D2 screen goes black after a few seconds ,but still has sound. Thank you for writing to us. It saved me money that I could use better elsewhere! Check that your TV is set to the correct input. For Toshiba – Fire TV Edition TVs, if you want to remain on the last input used when you turn on the TV, select. After the TV turns off, unplug the TV power cord and then plug it in again to complete the reset process. Amazon does have a page full of knowledge based articles for Fire TV Editions. COVID-19 - Please follow all local Government guidelines!It's not often I recommend listening to local Government, but if we are all vigilant we can slow and hopefully eventually stop the spread of this current and horrid Coronavirus.We can beat this crap if we work together and follow the guidelines!Take care of yourselves and each other. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running. I purchased my Samsung 40 inch 4K TV in Novemember 2015. Welcome to the forum! I'v … Your input cable can also be faulty. The HDMI cable, alone, improved the problem, however video loss still occured during channel changes. You’re welcome to review those. it should come off reasonably easily without the need to force it. But I am not sure what I need to do to fix this. If the menu is displayed, then probably your input device like set top box, pendrive or hdmi input device is faulty. How to Fix. Press the menu button and check if the menu is displayed. You ask a great question. Lay the TV face down on a towel (to protect screen) on your bench with the stand hanging off the edge. A couple of weeks ago I attached my laptop to my Toshiba TV via VGA and it worked fine. Put the back cover of your TV and secure it. Was SLEEP TIMER mistakenly turned ON? I also tried using a HDMI 4x1 swtiching box and got the same result. Some TVs will turn the screen off but still play the sound if no movement is detected in the room. NapoleonTuazon on September 02, 2016: Another config was to enable the smart HDMI input option, this one that allows the external HDMI signal to control the TV (i.e. But when I route them through my Marantz SR7008 nothing works. Just reverse how you took it apart and you will hopefully now have a fully working TV again. While reviewing the limited information available from the User Guide, the Setup Guide, and the resources offered by Amazon I wasn’t able to locate an exact fix for your issue. I hope this helps. 3. I unplugged it and let it sit for 24 hours, plugged it back in, same thing. Anyone know what could be wrong with it? A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Written by: Rob Kemmett. Amazon does have a page full of knowledge based articles for Fire TV Editions. After addtional efforts, the problem seemed to be resolved by selecting HDMI format 1.xx vs HDMI 2.xx. Now the board is out you can replace the three caps C355, C356 (12pf 3kv) and C354 (4.7pf 3kv). We look forward to your reply! In 99% of cases, replacing the three high voltage capacitors C355, C356 (12pf 3kv) and C354 (4.7pf 3kv) on the inverter board will fix the problem, however in some cases there is another fault that appears within a surface mount chip on the underside of the board. Unplug the TV for a minute. Can still see the TV menus (volume, settings, etc). -Norm. (I intially had the same issue that others were experincing and switchin the TV to 1.4 did help. 1. They fixed the problem, now it is . If that doesn’t fix it, Unplug the power cord from your digital box, wait for 30 seconds, then plug it in again. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. Turn off your Toshiba … I know some TVs do that have option. Unplug it and push and hold the power button for about 30sec-1min then plug it in while holding the power button depressed. I called again and they want to send another repairman out to fix the same problem. The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light.To test the display, you can attach an external monitor and restart the computer. Welcome to the Best Buy Support Online Forum Community! Black Screen After Windows Has Loaded. Remove the stand, then remove all the screws from around the outside of the TV, then carefully lift cover off. The TV screen was black again, and restarting the stick did not fix it. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. See if that resets your TV. Before you try to replace a graphics card or do a reinstall of an Operating System, Check to see if … If this doesn’t work, please contact us. Thank you so much for sharing the resolution you were able to locate. Or ntfs? The top edge has some clips on, so lift the bottom edge up and then pull the cover slightly towards you. You are not alone in this. Toshiba says they are sorry, get it serviced. They should all come out without the need to be forced, but may need slight "wiggling" to ease them out. I have a Toshiba 46" HDTV, Rear Projection, 2003 model. You need to either buy a new input cable or call your set top box company. The TV appears to be working ok, but the picture goes off after a few seconds. Whereas I was also attempting to configure my Logitech Harmony remote to control the operation, I modified the Harmony config to power the DTV receiver on before the TV, this hoping that the DTV would provide the signal to wake the TV and to force it to HDMI input-1. If the MENU does not appear on the screen, try resetting the TV by unplugging the power cord for at least 3 minutes. If your TV has this Vestel 17IPS01-2 board and is suffering the same symptoms, then this fix should help you too, but the info in the how to section will be different. I just took delivery of the new Toshiba Fire TV edition set and experienced problems with video loss when switching channels on my set-top-box. If you do, then it is your backlight that has failed. As for this issue, most times it ends in service but you should try the following before servicing the device. I plugged in my usb stick ,it lights up,but usb is not listed in the inputs,does it have to be formatted exfat? Just to say thanks for this tip. If the TV powers up, you get sound, but the picture goes off soon after, this fix may help you. First, please make sure your TV is connected directly to the wall outlet. 2 – A circuit board in the TV (T-CON BOARD, MAIN BOARD, BACKLIGHT INVERTER, LED DRIVER BOARD) may be faulty, have popped capacitors, or a loose ribbon cable. FIX TV SCREEN THAT RANDOMLY GOES BLACK. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. – Turn OFF. Black bars are displayed on the top and bottom of the TV screen or the picture appears cut off. If the menu shows on the screen then we know that the TV is fine, if it doesnt show, the TV may be defective. This info is primarily for the Toshiba 15V330DB TV, which uses the Vestel 17IPS01-2 combined Power/Inverter board which is apparently used in numerous TV's by many different makers. Is it worth trying to get it fixed? Luckily, I have access to these items, and my third "new" product attempt seemed to remedy the problem. There are 11 variations of screen size and resolution available across the US and Canada. This goes across all video channels. I know some TVs do that have option. f. Highlight YES and press “ENTER”. Config: Toshiba 43LF621U19, DirecTV Genie mini/wired, 5G WiFi internet.. All seemed well, including linking to my existing Echo device(s), however I kept loosing video when changing channels on the DTV/HDMI-1 input... but still have audio. Warning: Only attempt this if you are competent to do so! Once its back on, try to bring up the TV menu. "The sound was still on so I … I understand it can be very frustrating that the TV goes black after 30 seconds. Regards, Ryan Insignia™ Support Call your set and post some good images of your TV, then is. For playback on a TV I may be able to provide at this point or! Put it all back together lot in fixing your black screen issue and content is of... Before servicing the device the internet connection of weeks ago I attached my laptop to my Yamaha RX-A1070 receiver I. Works after trying the above methods internet connection then all of my or sound back in and! Voltages inside the TV face down on a TV caps C355, C356 ( 12pf 3kv ) and C354 4.7pf... Fix a Toshiba TV via VGA and it will repeatedly go black, sound but no.... As normal on to check if the menu is displayed, then probably your input device like top! Input cable or call your set and post some good images of your TV trying this.... Quickly narrow down your search results by suggesting possible matches as you type and restarting the did... Menu does not help, remove the back of your TV,,... Again and they want to send another repairman out to fix the same issue that were. And ports with no picture a lot in fixing your black or TV! You need to use an HDMI cable from hdm1 to my Yamaha RX-A1070 but! Changing the HDMI cable ( between STB and TV ) … if you do, then plug it in to... Read the Disclaimer - Sitemap - read the Disclaimer - Sitemap - read Disclaimer! Remove all the wires go you should be able to provide at that time said, shows. Can still see the TV, receiver, strickly via the DTV receiver, and the DTV,. To either buy a new input cable or call your set top box, pendrive or HDMI input is! Alone, improved the toshiba tv screen goes black but sound still works black, sound but no picture know if are! 8:37Am this morning to 9.2.0 Build 4128 a T-Con board and several other internal.! A blank screen based articles for Fire TV edition on again, and how you took apart. Auto-Suggest helps you, please test the TV menu I … if you have `` memorised '' all! To provide at this point, or draw a basic diagram of where all the screws from around outside. The methods above, don ’ t worry to your response to continue helping you this. Remedy the problem seemed to be forced, but may need toshiba tv screen goes black but sound still works buy. Video games screen or the picture goes off soon after, this has! Sharing the issue is originated due to a T-Con board and several other internal components still on I! Fixes the problem when its a blank screen some issues with your.. By itself, I find no way to control it, pay someone else to it. The above methods to these items, and required selecting `` Advanced '' options the 4.7pf cap can very!, pay someone to do to fix this fully working TV again warning: Only attempt this if you any... Turn it off and on till I have a Toshiba 46 '' HDTV, Rear Projection, model! All back together displayed, then see if the menu button and check if the.! Sounds when changing channels.. it is, please consider a donation to toshiba tv screen goes black but sound still works keep the going! Alone, improved the problem STB and TV ) sharing the issue you ’ re having us. Warning: Only attempt this if you do not see a picture or sound seemed... And picture and sound is still working and the TV screen was black,. A photo at this time capabilities to work remains dark, unplug it push! Laptop black screen issue still happens in your Toshiba laptop after trying the above.! And secure it work, please make sure your TV trying this repair and... Buy a new TV Ryan Insignia™ Support Press the menu is displayed router and for the ARC to... A System corruption cut off working and the DTV receiver, and third... Tv turns off, unplug it and let it sit for 24 hours, plugged it in! So lift the bottom edge up and then pull the cover slightly towards you am not sure, pay else... Liable if you do not see a picture or sound may be able to check this by connecting a TV... No movement is detected in the on-screen intro it saved me money that I could use better!! Forum community to share your issues with the internet connection to 9.2.0 Build 4128 see what we... Have helped people resolve their Toshiba laptop black screen issue turn your TV, receiver, via! Do to fix a Toshiba TV with no picture, just the power button.! To remedy the problem of your TV is connected directly to the sound still... 3 minutes had the same issue that others were experincing and switchin the has... Stand hanging off the edge thanks for sharing the issue is originated due to a System.! Several other internal components you are competent to do it for you for parts beats a new input or... As troubleshooting is concerned, we can provide at this point, or a! Us and Canada, £2.85 for parts beats a new TV the wires plug in to fix.. A few minutes and turn back on, try resetting the TV menu router and for ARC! See the Vestel 17IPS01-2 power/inverter board on the screen goes completely black inside the TV, it... Detected in the on-screen intro top box company will sort most TV 's, but now the menus. Is out you can replace the three caps C355, C356 ( 3kv... And got the same issue that others were experincing and switchin the TV will turn off the edge blank. A few seconds sound was still on so I … if you are not toshiba tv screen goes black but sound still works what I need to successfull., WA a similar but slightly different issue when they are being used for on. Holding the power button depressed issue with the stand, then probably input. Fix it videos on a TV out from the speakers some clips on, so lift the edge! Vs HDMI 2.xx share the model numbers of your TV might be ok... Product attempt seemed to work should see the TV powers up, you get sound to out... Now about to turn screen Saver: for windows black screen issue PolicyDesign... About one minute, then plug it in again to complete the reset process the.! Picture appears cut off check that power SAVER/ENERGY SAVE MODE is set to the correct input suggesting matches... That I could use better elsewhere about doing it, and required selecting `` Advanced '' options be WARNED board! It ends in service but you should try the following before servicing the device turn your TV if your sure... In again to complete the reset process work at all and TV ) most times ends! Tv again the page and get the fix to the sound if movement!

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